SSA Confirms Payment Suspension For Users Who Don’t Complete Required Update

The Social Security Administration (SSA) has issued a critical notice: beneficiaries who fail to transition their My Social Security accounts to Login.gov by May 2025 risk suspension of their monthly payments.

This mandatory update aims to enhance digital security and streamline access to federal services.

Why the Transition to Login.gov Is Mandatory

The shift to Login.gov is part of a federal initiative to:

  • Enhance account security against identity theft and cyber threats.
  • Reduce online service wait times, currently averaging 36 minutes.
  • Unify access to multiple federal services through a single, secure login.

Failure to complete the transition will result in account deactivation, preventing access to:

  • Viewing or managing monthly payments
  • Requesting a replacement Social Security card
  • Estimating future benefits
  • Checking application status
  • Updating personal information

Most importantly, Social Security payments may be suspended until the account is brought into compliance.

Who Needs to Update Their Account

You are required to make the switch if:

  • You created your My Social Security account before September 18, 2021.
  • You have not yet linked your account with Login.gov.
  • You received an official notification from the SSA about this change.

How to Update Your Social Security Account

To complete the update:

  1. Visit www.ssa.gov.
  2. Select the option to sign in or link your account with Login.gov.
  3. Create your new Login.gov credentials or connect your existing My Social Security account.
  4. Verify your identity using the required documentation.
  5. Wait for a confirmation email from a legitimate “.gov” domain.
  6. Log in again to confirm that the process worked correctly.

The SSA strongly advises users to watch for phishing attempts, ensuring all links start with “https://” and come from official government domains.

Final April Payment Reminder

The SSA confirmed that the final Social Security payment for April will be issued on April 23. This payment will go to retirees and beneficiaries born between the 21st and 31st of any month.

Beneficiaries should confirm their account access now to avoid missing upcoming payments during the Login.gov migration

RequirementDetails
Deadline for TransitionMay 2025
Affected UsersAccounts created before September 18, 2021
Action RequiredLink My Social Security account to Login.gov
Consequences of Non-ComplianceAccount deactivation and payment suspension
Services AffectedViewing payments, requesting cards, updating info
Security BenefitsEnhanced protection against identity theft

The SSA’s mandate to transition to Login.gov is a crucial step in enhancing the security and efficiency of accessing Social Security services.

Beneficiaries must act promptly to ensure uninterrupted access to their benefits and avoid potential payment suspensions.

FAQs

What happens if I don’t transition to Login.gov by the deadline?

Your account will be deactivated, and Social Security payments may be suspended until the transition is completed.

How can I verify that I’m on the official Login.gov website?

Ensure the URL starts with “https://” and ends with “.gov”. Look for security indicators like a padlock icon in the address bar.

Is there any assistance available for those struggling with the transition?

Yes, you can contact the SSA at 1-800-772-1213 or visit your local SSA office for assistance.

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